MOS application status explained

There are two different things people call status. MOS tells you whether your application was sent. The progress of your case is tracked by the voivodeship office, in a different place.

Last reviewed:

Statuses in the MOS portal

Official information

These are the statuses the Office for Foreigners describes for an application in MOS. They are about sending the application, not about the decision.

StatusWhat it meansDo I need to do anything?
Waiting for synchronisationYour application is being sent. The Office for Foreigners says this can take several minutes.Wait. Do not treat the application as submitted yet.
SentThe application has been received in the system.Download and keep the Official Confirmation of Receipt (UPO). A sent application cannot be edited or withdrawn in MOS.

PolandEase explanation

The wording above is from the English version of the official Q&A. The labels in your account may be in Polish. We only list statuses we can confirm from an official source, so this table is short for now.

Why MOS does not show case progress

Official information

MOS does not provide case status updates, does not send requests for missing documents and does not pass messages to the voivodeship office. The voivodeship office handles updates and scheduling.

Where to check the status of your case

Official information

Mazowieckie (Warsaw). Case monitoring is available only in the inPOL portal. When the office registers your application, it emails a code that you use to link the case to your inPOL account. You can also call the office’s Migrant Contact Center at (22) 695 67 73 and enter your case number on the phone keypad.

Status list not published yet.

We have not been able to confirm the exact wording of the statuses shown in inPOL, so we are not listing any. This table will be filled in once each status is checked against the live system.

PolandEase explanation

Other voivodeships. Each office has its own way of sharing case status. Check the website of the office handling your case. You will need your case number.

A status tells you where the case is, not how long it will stay there. For that, see official processing-time data by voivodeship.